Privacy Policy

Data Controller

Barnaby Benbow / Barnaby Benbow Counselling and Psychotherapy, trading as BB Talk Therapy, is the data controller responsible for any personal data collected through this website.
Contact: bbtalktherapy@gmail.com | 6 Higher Copythorne, Brixham, TQ5 8QB.

 

Collected Personal Data

When you contact me through my website or email, I may collect:

  • Your name and contact details (email, phone number if provided)
  • Any information you choose to include in your message or enquiry
  • Technical details (via cookies or analytics) such as your IP address, device type, and browsing activity, collected anonymously to improve the site

 

Purpose of collecting data

  • To respond to your enquiries about counselling or psychotherapy services
  • To arrange and manage appointments
  • To comply with professional, legal, and ethical obligations
  • To maintain adequate records in line with clinical and GDPR standards

Lawful Basis for Processing

Processing of your personal data is based on:

  • Consent (when you voluntarily share information through my contact form or email)
  • Legitimate interest (to manage enquiries and provide requested information)
  • Legal obligation (for record-keeping and professional compliance)

How I Store and Protect Your Data

  • Emails are stored securely and password-protected.
  • Client records are kept in line with NCPS guidance and retained securely for 7 years after therapy ends.
  • I do not share, sell, or transfer your data to third parties, except where legally required or with your explicit consent.

Cookies and Website Analytics

This website may use basic cookies or analytics (e.g., Google Analytics) to understand visitor activity. These do not identify you personally and can be disabled via your browser settings.

Your Rights

Under GDPR, you have the right to request access to, correction, or deletion of your personal data, as well as to withdraw consent or object to processing.
To exercise these rights, contact me at: bbtalktherapy@gmail.com

Updates to This Policy

This policy may be updated periodically. The latest version will always be posted on this page.

©Copyright. All rights reserved.

By submitting your enquiry, you agree that your information will be used solely to respond to your message. Information submitted through this form is transmitted securely, and no personal data is shared or stored beyond what is necessary to manage your enquiry.

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